Client experience team

We prefer to refer to our Admin Team as CEO's - Client Experience Officers. They are the heartbeat of our front desk, and a crucial element in delivering great experiences for you - our clients!

Enjoy getting to know them just a little bit better.

 

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bronwyn frost

What is your guilty pleasure? Chocolate and Ice Cream

Name three people you would love to have dinner with? My Husband Shane and two Grandsons Samuel and Thomas

What is your favourite place in the world? Lake Macquarie

What is your favourite quote? “Value others above yourself”

What would people be surprised to know about you? I went to a Bay City Rollers concert in 1975.


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hannah-rose shilcock

What is your guilty pleasure? Malteasers mixed with movie popcorn= The BEST!!!

Name three people you would love to have dinner with? My grandfather whom I never had the chance of knowing, Mark Brown who is the guru in Australia for the breed of horses I own and P!NK because she is down to earth and an inspiration to women across the world.

What is your favourite place in the world? Nothing beats home! Although, the furthest I have been from home is QLD & Tasmania (which is beautiful).

What is your favorite quote? Dream it with all your mind, believe it with all your heart & achieve it with all your might.

What would people be surprised to know about you? I have 21 horses currently, with more on the way

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jenny oakley

My guilty pleasure: I have two! Red wine and cheese!

Three people I would love to have dinner with: My dads mother - I never got to meet her and she sounded like a beautiful lady, Will Farrell, Because he is crazy and Sarah Wilson, I love her health philosophy. 

Favourite place in the world: South West Rocks!

Favourite quote: Life is short, Take the trip, Buy the shoes, Eat the cake!

What would people be surprised to know about you: I am a twin and one of six!


 

 

 

 

 

 

 

 

 

 

ira parcon

What is your guilty pleasure? Chocolates, trying out different kinds of coffee and cakes. Anything sweet!

Name three people you would love to have dinner with? My husband Rocky, my son Paul and my parents (that makes it 4 of them!) If I could include my siblings and their families on the list, I would! It's always a fantastic time with them.

What is your favourite place in the world? HOME and just being with family. 

What is your favorite quote? Don't go through life so fast that someone has to throw a brick at you to get your attention

What would people be surprised to know about you? I'm OCD ever since I was a kid. My clothes and bags are arranged according to colours, books are arranged according to numbers and set. I still have my friend's letters given to me when I was in primary and high school. I love keeping things that have sentimental value.


Trish Armstrong

Guilty pleasure: Mani Pedi

Dinner with 3: My Grandfather & Grandmother. They were so warm and generous and I have very fond memories of dinner at their house. Jamie Oliver...He would be cooking of course

Favourite place: Florence

Favourite quote: 'Progress is impossible without change & those who cannot change their minds cannot change anything.' George Bernard Shaw

Surprised to know: I love watching v8 super cars racing

Kristy Cann

Guilty pleasure: Ice cream. But I don't feel guilty about eating it. Ha!

Dinner with 3: Bobbie Houston - hilarious. 
My Poppy - he would yell at the football players on the telly and make funny faces with his false teeth. I miss him. 
Bear Grylls - he would have some awesome stories to tell! 

Favourite place: We did a road trip to the Red Centre last year. It was never somewhere I necessarily wanted to go, but now I can't wait to go back! Amazing! 
Otherwise, camping with my husband and 3 boys. Anywhere. But the more remote, the better! 

Favourite quote: Love never fails. 

Surprised to know: I love sports! Watching anyway. Cricket, formula 1, footy. And actually being there at the game. Not just on telly! 


Rachel Gibbs

What is your guilty pleasure? Cheese...

Name three people you would love to have dinner with? My husband, Martin Luther King Jnr, Jesus 

What is your favourite place in the world? Anywhere by water

What is your favourite quote? "Do something beautiful and become beautiful doing it"

What would people be surprised to know about you? I am petrified of horses